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March 29, 2024
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Are Healthcare Organizations Outdated and In Need of More Innovative Technologies?

Over the past few decades, technological innovation in the medical field has moved at the speed of light. Since the 1990s, we have gone from fax machines to email for correspondence, from written medical charts to EMR (electronic medical records), and many have embraced telehealth services. However, some healthcare organizations seem set in their ways, have not been open to new technologies, and may require some assistance in bringing their offices into the 21st century.

The pandemic made it clear how necessary updated technologies are, especially regarding reaching patients, accessibility, and billing. With unprecedented demand for service and stay-at-home orders keeping people away from clinic offices, many healthcare organizations realized that they needed to upgrade their systems and processes. 

One of the biggest challenges in updating processes within healthcare organizations is on the backend — management, finance, and structure. Many organizations are still holding on tight to antiquated systems, not because they work particularly well, but because they may fear the upheaval and cost that can come with a technological overhaul of their processes. 

SCALE Healthcare is one company helping organizations broaden their solutions to multi-disciplinary challenges. Their solutions cover a wide range of healthcare organizations’ needs, from new market entry to talent acquisition to fully managed or outsourced solutions. 

Having already worked with some of the nation’s largest healthcare platforms such as Solaris Health, Satellite Healthcare, OneGI, Pinnacle Fertility, and many more, the expertise offered by SCALE Healthcare has provided actionable insight for over 1,500 healthcare practices. A full-service consulting firm like SCALE could be just what some organizations need to pull them into the modern age of healthcare.

Relief funds means more updates 

A once-in-a-century opportunity has been made available in the wake of the pandemic. Government funds made available due to the pandemic allow outdated organizations to finally update their processes. Several state governments are urging their in-state organizations to take advantage of these funds for technological updates. 

Many states realized that outdated systems — especially with backend processes such as benefits confirmation or billing — created a ripple effect that could effectively slow the entire healthcare process, leaving patients without necessary care for far too long. Roy Bejarano, CEO of SCALE Healthcare, realized early how important it was to be there to support healthcare organizations through the pandemic and in its wake. 

“We were there to help many groups respond to the unprecedented volume that returned as soon as practices returned to work during the later stages of the pandemic,” Bejarano explained to Consulting Magazine, “We see opportunities to be helpful in all the core functions that take place within consolidating MSOs (management services organizations) across the country, from RCM to finance, marketing, compliance, payor contracting, data analytics, recruiting and more.”

Innovative technologies 

Many healthcare organizations may be so set in their operating processes that they are likely wholly unaware of what technologies are available to them, let alone what those technologies could bring to their organizations. Some of the top innovations that have been brought forth strive to bring faster, more complete service to patients and save healthcare management time and money. 

Telehealth 

Where would we have been without telehealth services in the last three years? Telehealth brought access to those who may have been in rural areas or patients who could not get to a brick-and-mortar clinic for one reason or another. Telehealth also helps healthcare providers help more patients, reducing provider wait times. 

Biosensors, trackers, and monitors 

Many monitors and biosensor innovations have been brought to the market in recent years. Medical devices such as Continuous Glucose Monitors (CGMs) not only help patients better manage chronic conditions; the software associated with these monitors can connect patients and providers with up-to-the-minute health information. 

Virtual reality and simulations 

This may sound like something out of science fiction, but machine learning modeling, AI-informed healthcare solutions, and simulations are helping providers reach a faster diagnoses and better outcomes. Machine learning can also help organizations process large amounts of data for faster service to patients and less administrative work on the back end. 

Electronic Medical Records 

Even though EMRs are not a new innovation, many offices and organizations may be dragging their feet on integrating them into their overall process. EMRs can help organizations share information between providers and avoid medical mistakes that can sometimes occur with written records. 

Healthcare consultants like SCALE Healthcare are primed to help organizations improve their processes and update their systems. Their practical solutions and broad focus can apply to several organizations, helping improve the state of healthcare overall.

Bejarano and SCALE Healthcare are excited about the prospect of innovation in the industry. “I think we will see the most innovative solutions in health care delivery over the next 10 years,” Bejarano remarks. “This will be a golden era for healthcare in which the right companies introduce transformative change.”

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