Every server, cashier, bartender, and hospitality or retail manager knows that a reliable point-of-sale (POS) system can make or break a workday. Good customer service and workflow depend on a system that works quickly without errors or downtime. Another thing everyone in the industry knows is that a good POS system is rare. They’re mostly famous for clunky interfaces, slow input, bad data, or even outright operating failure. These frustrations inspired Erick Tu, the founder behind Blogic Systems, to reinvent the POS from its very foundations.
As an experienced server, bartender, manager, and business owner, Samer Mustaklim, the company’s VP of marketing, has first-hand experience with bad POS systems. This lived experience is both Tu and Mustaklim’s motivation and the source of their profound understanding of their undertaking. They know well what POS systems need to accomplish and their frequent failure points. They’ve worked with classic systems as well as newer solutions like Square, Clover, and Toast, and they have targeted improvements on the entire concept.
The first goal for Blogic is the most obvious and important: it has to be the fastest POS system ever made. Commonly, skilled workers are faster than their POS systems, so they lose time waiting for it to load or process. Blogic’s POS cuts down on that friction, and they estimate that a single worker can gain four or more hours every week versus work done on other POS systems. Those four hours per worker will mean a lot, whether the companies in question are restaurants, clubs, bars, retail stores, medical offices, or anything else.
Another workflow solution, Blogic’s “always on” reliability architecture, keeps the system functional in the event of network failure. Different POS terminals between workstations, handhelds, kitchens, or other display systems are networked independent of the cloud that competing POS systems like SpotOn or Lightspeed rely on. Blogic’s POS will reconnect with the cloud when it can, all without any interruptions in workflow.
Blogic’s real stand-out features include how highly customizable it is, how easily it is tailored to unique business needs and its one-of-a-kind concierge support that provides long-term assistance. If a business ever needs support with its POS operation, Blogic is there to provide it.
As a privately held, bootstrapped company with the liberty to chart its own course and set its own priorities, Blogic has been allowed to be truly focused on solving the industry pain points that motivated its founder to begin the business. More than anything, Blogic wants to see the tyranny of sub-standard POS systems come to an end and be replaced by revolutionary, high-quality POS systems. Blogic’s success will come from prioritizing the outcomes it brings to its customers by providing POS systems that bring real, transformative change to the workplace.
Blogic Systems describes itself as a “people-first, technology-led” company because POS systems are all about helping people achieve their own best results. This means creating a POS system that is reliable, fast, user-friendly, and that works as a part of a smooth and efficient team. It means achieving a new standard of dependable technology and service that customers can count on. Blogic believes that hospitality and retail businesses should have high expectations for their POS solutions, and Blogic looks forward to exceeding them.
Published by: Holy Minoza
