Kinfolk Home Loans, an elite boutique brokerage, is making waves in the mortgage industry with its exceptional leadership and commitment to excellence. Led by a team of experienced professionals, Cody Adams, Scott Camara, and Connor Cozen, Kinfolk Home Loans has set the bar high for customer service, industry knowledge, and overall client experience.
Cody Adams, Chief Executive Officer of Kinfolk Home Loans, shared his inspiration behind starting the company and how their previous experiences shaped their vision and values. He stated, “Between us 3 leaders at Kinfolk, we spent a combined 24 years at the largest mortgage lender on the planet. We were taught emotional intelligence, culture, sales, and how to win. We made a decision to take all the GREAT we learned there and leave all of the bad. We also had a great deal of experience from a pure volume standpoint, interacting with thousands of clients. We understood that at the forefront of a good company or team, culture and core values mattered most. We knew to attract top talent and provide exceptional service, we needed to prioritize culture.”
Scott Camara, Chief Operating Officer, highlighted the unique qualities that set Kinfolk Home Loans apart from other mortgage loan officers. He said, “What we mean by being an ‘elite boutique brokerage’ is that we only hire the best of the best when it comes to expertise, work ethic, and knowledge in the mortgage industry. With these unique qualities, we can get our clients’ home loans closed faster than anyone else on average and ensure we get it done right the first time.”
Connor Cozen, Chief Financial Officer, emphasized the rigorous criteria they use to select loan officers and their commitment to cultivating a culture of excellence within the organization. He explained, “To be able to build a successful team, we look for loan officers who are willing to do whatever it takes to represent our brand and values. We expect them to go through our training and learn our process to provide exceptional and consistent service. We also look for individuals who are non-entitled and ambitious, as we believe in mutual accountability and holding each other to high standards.”
When asked about their commitment to continuous improvement and professional development, Cody Adams explained their approach. He said, “As a leader here at Kinfolk Home Loans, we are always adapting to the market and the daily fluctuations of rates. Our team members are never caught off guard with market movements as we have someone constantly monitoring the market to ensure everyone is up to date. We work alongside United Wholesale Mortgage, which allows us to stay ahead of product and program changes. This way, we can provide the best advice to our clients and always be prepared for whatever comes our way.”
Regarding the core values of Kinfolk Home Loans and their impact on the customer experience, Adams added, “We are here to provide the truth to our clients. We want to be honest and make sure we are setting them up for success, both now and in the long term. We want to leave our clients saying, ‘That was the best mortgage professional I have ever spoken to,’ whether we proceed with a loan or not. Our goal is to build deep, long-lasting relationships with our clients and be their trusted mortgage shop for life.”
Kinfolk Home Loans is rapidly gaining recognition in the mortgage industry due to its strong leadership, commitment to excellence, and customer-centric approach. With Cody Adams, Scott Camara, and Connor Cozen at the helm, the company continues to grow and set new standards in the industry. Through their dedication to continuous improvement, exceptional customer service, and adherence to core values, Kinfolk Home Loans is revolutionizing the mortgage experience and helping clients achieve their homeownership dreams.
For more information about Kinfolk Home Loans, visit their website.
